Terms and Conditions

Terms and Conditions

General Information


CENTER – Central Nacional de Turismo no Espaço Rural, with headquarters in Praça da República, n.º 17 – 4990-062 Ponte de Lima, Portugal, Corporate person no. 504854275, Central Reservations and Payments of Solares de Portugal, Casas no Campo, and Aldeias de Portugal, is the entity responsible for the collection and processing of your personal data , for the purposes defined by the International Payment Systems for the acceptance of Visa and MasterCard branded cards and for the implementation of the Privacy Policy.

You can contact us through our email info@center.pt or by the number (+351) 258 931 750 (business days from 9 a.m. to 1 p.m. and from 2 p.m. to 6 p.m.) (Chamada para a rede fixa nacional).


Prices

Prices are in Euros and are per double/twin and per night. Prices include breakfast and private bathroom. Extra Beds only for children up to 12 years of age. No charge will be made for cots for infants.


Dinner

Dinner is available at several houses at an extra cost. Those requiring an evening meal should give plenty of notice to their host. The breakfast service is included in price, whether it's accommodation in the main house , in apartments, attachments or dependencies .


Equipments

The swimming pools available in several houses are open air and dont have heated water. If the weather conditions allow it, they are available from 1st of May until 1st of October. All apartments provide the necessary utensils and equipment for preparing meals on a small scale. Provision of breakfast linen and towels is also included.


Reservation Procedure

Reservations are to be made directly to CENTER by e-mail info@center.pt, fax (+351) 258 931 320 or Phone (+351) 258 931 750 (Chamada para a rede fixa nacional). CENTER will then do its utmost to confirm each reservation or to offer alternatives. Reservations can be distributed throughout the different regions, within the houses mentioned previously.
The minimum of stay is 2 nights in each house rented by room.
The minimum of stay is 4 nights in each house rented in self-catering.


Conditions of Payment

The total payment is required at the time of the reservation. Payment can be made by bank transfer, Visa and MasterCard.

VISA MasterCard RedUnicre


Cancellation Fees (houses rented by room)

  • 30 days before expected arrival: Free cancellation
  • From 29 days to 15 th day of expected arrival: 50% from the total amount
  • From 14 days to day of expected arrival: full payment

Cancellation Fees (houses rented in self-catering)

  • 60 days before expected arrival: Free cancellation
  • From 59 days to 30 th day of expected arrival: 50% from the total amount
  • From 29 days to day of expected arrival: full payment

Information about the Law N.º 144/2015 of 8th September

In accordance with the Law No. 144/2015 of 8th September, we report that the Customer may use the following Alternative Resolution Entities in case of consumer disputes:

  • i) Arbitration Commission of Tourism of Portugal in www.turismodeportugal.pt;
  • ii) or any of the entities duly indicated in the RAL list provided by the General Direction of Consumer (this list should be consulted) www.consumidor.gov.pt.